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Shipping Policy

Fast, reliable delivery for your equipment parts

Order Processing

Orders placed before 2:00 PM EST on business days are typically processed and shipped the same day. Orders placed after this cutoff or on weekends/holidays will be processed the next business day.

Standard Shipping (Small Parts)

Small parts ship via UPS Ground or FedEx Ground. Contiguous US ground shipping is calculated at checkout from the merchandise total:

  • $0–$24.99 → $18
  • $25–$149.99 → $25
  • $150–$299.99 → $31
  • $300–$499.99 → $37
  • $500–$649.99 → $41
  • $650+ → surface freight prepaid on eligible in-stock items

Prepaid / free ground does not apply to Alaska, Hawaii, or Puerto Rico. Heavy items (≥75 lb), forks, engines, and other LTL freight are quoted separately — not Buy Now.

Typical transit:

  • East Coast: 2-3 business days
  • Midwest: 3-4 business days
  • West Coast: 4-6 business days

Need faster? Call (888) 392-9175 for expedited options.

Freight / LTL Shipping (Heavy Items)

Heavy components such as motors, mast sections, counterweights, and complete assemblies ship via LTL (Less Than Truckload) freight carriers.

  • Freight quotes provided before order confirmation
  • Typical transit: 5-10 business days depending on destination
  • Liftgate delivery available for locations without loading docks (+$75-150)
  • Residential delivery surcharges may apply

International Shipping

We ship internationally to Canada, Mexico, and select countries. International orders are quoted individually based on weight, dimensions, and destination. Please contact us for international shipping quotes.

Shipping Damage Policy

Please inspect all packages upon delivery. If you notice visible damage to the packaging, note the damage on the carrier's delivery receipt before signing. Report any shipping damage to us within 48 hours of delivery at support@chinaliftsupply.com with photos of the damage.

Questions about shipping? Call us at (888) 392-9175 or email sales@chinaliftsupply.com